Virtual Nurse Rx
Specialized Telephone Triage Virtual Assistants for Mental Health Professionals
Working with a Mental Health Telephone Triage Virtual Assistant Staffed By Mental Health Pro's
Here at Virtual Nurse Rx, our specialized mental health virtual assistants can integrate seamlessly with your team. In fact, patients will think they’re speaking to someone working in your office. Our virtual assistants understand mental health medical terminology, utilize Scmitt-Thompson Triage protocols, and understand how to provide your patient exceptional care.
How Does It Work?
Our highly trained, specialized team of Mental Health Virtual Assistants is available to assess symptoms and determine the appropriate course of action based on Schmitt-Thompson triage protocols. The after-hours mental health virtual assistant triage service provides an efficient and timely assessment of your patient’s concerns. The information provided by Virtual Nurse Rx is HIPAA compliant and delivered by specialized & highly trained mental health professionals.
CALL FORWARDS TO VIRTUAL NURSE Rx
For a seamless experience we use personalized greetings for your practice.
SPECIALIZED MENTAL HEALTH VIRTUAL ASSITANTS
The call is answered by a professional, specially trained mental health virtual assistant.
Our Mental Health VAs can review each patient’s record in real-time with your record-keeping software.
CARE AND TRIAGE INSTRUCTIONS
Utilizing the Schmitt-Thompson Telephone Triage Protocols, VNRx Mental Health MVAs will provide the suggested information.
We customize workflows to fit the way you operate and run your practice.
Each encounter is carefully documented for your practice’s reference.
OPTIMIZATION AND ANALYTICS
We provide key information about what happens in each of your calls and take advantage of the data to optimize your services and improve the patient experience.